Frequently Asked Questions
A newborn’s brain is the most rapidly developing organ that makes more than a million new nerve connections each second. Every new experience, exposure, stimulation your little one gets, helps their brain to make more connections which helps the brain to reach its full potential.
Tinyvers was created with a mission to assist parents to support their little ones on each and every step of their developmental journey. We at Tinyvers have created products and services that help parents like you support their little ones climb the stairs of development with ease. We have designed and created age-appropriate developmental and educational toys, games, books and activities which benefit your child’s development and have a lasting impact on their lives.
Tinyvers products have been created with joint efforts of over 250+ child developmental experts from various fields. Our products are handcrafted by the traditional artisans in India. Each product is unique and slightly different from others due to this reason. Some of our products may have wood grains, which is not a blemish but a natural sign indicating that the product is natural. We use non-toxic water-based paints and natural varnish on our toys making them safe for your little one to play with.
We are an online entity, available virtually to bring smiles to you and your little one's face. You can get the benefits of our products at your doorsteps by placing an order on our website.
No, currently we do not ship outside India.
Tinyvers has collaborated with over 250+ child development experts from various fields such as paediatricians, developmental psychologists, gynaecologists, psychiatrists, neonatologists, educators and many others to create these products. Our team of child development experts have helped us to select toys for each level of activity kit to align with the developmental needs of children.
Our Tinyvers activity kits are created to cater to your child’s developmental needs according to their advancing age. By choosing subscription, the activity kit gets delivered to your doorstep every 2 to 3 months which saves you from the trouble of placing a new order every 2-3 months.
Choosing a subscription is cost-effective as you get a 10% discount upon selecting the subscription services of Tinyvers.
The subscription option enables you to save time and money while getting the benefits of our services for your baby at your doorstep.
To place an order from Tinyvers you can click on the “Activity kits” option on the website. Select your child’s age group. Next, click on the activity kit you are interested in buying. You will see two options “One Time Purchase” and “Subscribe and save”, you can choose either one of the options and proceed through the checkout. You can purchase the product as a gift by clicking on “Add gift options”.
Yes, we do accept bulk orders. Please drop an email at info@tinyvers.com or info@pereyan.com for further information on placing bulk orders.
Yes, for further details kindly drop an email at info@tinyvers.com or info@pereyan.com for further information regarding bulk orders.
No, you must order the entire kit.
Yes, we do accept orders from educational institutes such as schools and Montessories.
Order kits according to your children’s age group. For example, If your first child is 2 years old and your second child is 6 months old, place an order for 2 kits which align with their age groups respectively.
Yes, you can place an order for our products as gifts by selecting the “Add gift options” while ordering.
Yes, if you are purchasing a product as gift by clicking on “Add gift options”, minimal additional charges will be applicable.
No, in the case of products purchased as gifts, there won’t be any invoice inside the box. The person making the purchase will receive a digital invoice on their registered email ID.
Yes, we do give an option of adding a message to the gift.
Yes, the individual product purchased as a gift will be gift wrapped.
If the person receiving the gift is not satisfied with the products, please write to support@tinyvers.com within 7 days of receiving the product. You will be required to ship the product(s) back to us to the following address, along with your name and order ID.
You can track your products by logging into your account. Once acceptance of the order has been confirmed, the tracking details of the product being shipped will be shared with you.
In case you receive a damaged product, please send us an email with the video of the product received and the order ID to support@tinyvers.com within 7 days of receiving the product. We can offer you a replacement, repair, or refund.
If you choose to get a replacement, we will pick up and replace the product free of cost.
If you choose to get a refund instead of a replacement for a defective/damaged product, it will be credited to your original method of payment within 7 working days.
If the product is repairable, we are happy to help you with that at no additional cost. You will need to bear only the cost of shipping the product to us and getting it shipped back to you after repairs are made.
Our products are designed to be sturdy and crafted with care. However, they may break or suffer damage if handled roughly. Please note that if the product gets damaged after use (two weeks or more after purchase), we will not be able to accept a return or offer a refund. Please note that we reserve the right to reject return requests from customers in case of frequent returns from them (> 3 returns in a financial year). Some pin codes are also not feasible for a reverse pickup, in which case we will need to ask you to ship it back to us. We do not offer reverse pickups outside India.
Yes, our toys are made from natural and organic materials such as wood, fabric and cotton. Some of our products have been ASTM - certified for safety. Our materials are not explosive or corrosive and do not cause injuries, choking or strangling, burns/shocks, damage to hearing or injury to eyes. Our sustainable products are healthy for consumers. This means that we do not use chemicals that cause cancer or mutations, damage the reproductive, nervous, endocrine or immune systems, are acutely toxic or accumulate or persist in the environment.
Yes, our products are created with organic materials such as wood, fabric and cotton. The paint used on our toys is non-toxic, chemical free and water-based, which is safe for your baby. We also use child-safe varnish which is a natural polish on some of our toys.
The material and care instructions are provided with the activity kits. Please follow the instructions given inside the manuals and clean the toys accordingly.
You can claim a GST credit by providing your GST details. If Your GST No. is not mentioned in the invoice, please write to us at info@pereyan.com. We take no responsibility and liability after 5 days.
The courses are the guidelines which help parents, especially first-time parents, to raise their little ones with love, care and the correct knowledge required to support their baby’s rapid growth and development. Courses are video lessons created by child development experts on various topics to help parents understand the needs of their children and cater to them accordingly. Our courses will be launched soon on our website.
We offer courses on baby development. We highlight topics that are crucial for a child’s rapid growth and development and guide parents to support their children wholeheartedly to achieve holistic development. Our courses will be launched soon on our website.
We offer our first video of each course and module for free. You can check our video and if you are interested in the information and knowledge that we are offering, you can enroll for our courses, which will be launched soon.
No, currently there are no discounts on the courses.
No, you cannot leave a course halfway. Unfortunately, we do not offer any refunds.
No, currently we do not offer any special discounts for referrals for the courses.
Yes, we do have a referral program for our customers.
You can enroll for the referral programs by going to our website. At the bottom of the website under the “Learn more” option you will find an option called “Affiliate”. Click on the option and fill in the details to be a part of our referral program.
You will get a 10% commission on total referral sales when a customer makes a purchase through your affiliate link or use your coupon code. Instant credit will be deposited in your wallet. You can use a certain percentage of credit while making purchases in future.
You can leave the referral program by clicking on the leave affiliate button.
You will get a 10% commission on total referral sales when a customer makes a purchase through your affiliate link or use your coupon code.
Yes, there is an expiration date for the usage of rewards. If you are unable to claim your rewards within the specified time periods, your rewards will expire, and you will not be able to use them anymore.